PRODUCTS:
At sigmacarpet.ae, you will discover the varieties of Hand tufted carpet, rugs, Machine & Printed carpet). All the samples of products on our site are properly captured from our already done project or have been digitally produced for the perfect view on our site. The basic concern of our site is to create custom products therefore; you are warmly welcome if you are exceptional in your choice.
To choose your desired parameters for your required products, you may contact us through email / WhatsApp call. You can check the required samples physically to ensure the quality of the product before your purchase.
We’ll ensure that your product is perfectly made according to your specified parameters, any minor material color or pattern amendment will not entitle you to reject the goods nor claim any compensation.
MEASUREMENTS:
With the aim of designing custom-made products, all the products are solely designed with your required measurements details. For every product (carpet, rugs), our concerned team will take proper measurements with your assistance and get it approved by you in order to avoid any misunderstanding. You cannot claim any change after the order is delivered to you.
Material
The material used for manufacturing can vary in color shades slightly. As the shades vary from batch to batch.
ORDER PROCESSING & CANCELLATION POLICY
ORDERING BY EMAIL
Your order will be repeated to you after you confirm. We’ll not be responsible for incorrect details for your order. Email Now!
ORDERING BY WHATSAPP
Your written confirmation for the order on WhatsApp will be considered. After that you’ll be responsible to check the order confirmation, we will not accept claims based on incorrect sizes inputted by us.
CANCELLATIONS
Custom-made products cannot be returned, until or unless there’s any fault in manufacturing from our side.
If your product is defective, you must tell us within three working days of receiving it. Please provide us with a comprehensive description of the problem, along with a photo or video, so we can figure out what’s wrong.
Goods cannot be returned without prior notification to sigmacarpet.ae.
If there’s any fault in your product from our side we’ll replace or redesign your order at our expense.
CONTENT OWNERSHIP
All website content, including images, texts, and logos, belongs to us and cannot be used without prior written permission.
LIMITED LIABILITY
While we strive to provide the best services, we are not responsible for indirect damages caused by unforeseen circumstances.